QUICK LINKS

I AM SORRY! SHOP IS CLOSED, BUT STILL VIEWABLE AS A CATALOG REFERENCE. ALL TERMS CONDITIONS AND COPYRIGHTS REMAIN and YOU MAY NOT SELL IN ANY FORM, PRODUCTS YOU HAVE PURCHASED FROM DOODLE PANTRY

Saturday, June 1, 2013

Shop having delayed emails

Hello everyone!
The shop is currently experiencing a delay in getting the order confirmation and the download info emails out.  Whenever this happens, there's no telling how long it will take, there was one time that 3 months later emails were finally being sent out, and people got really confused.
SO, if you placed an order last night or this  morning, and you completed your payment and have a confirmation of your completed payment thru either Paypal or Google, then your order is activated and you may retrieve your downloads by following the steps below:

1. Login to the shop with your username and password
2. Find and go to your "account maintenance" from the top menu
3. Find and click your latest order number
4. Next to each item on your order there is a green arrow, just click each one, wait for the pop up box, then choose to save it and WAIT for your browser to say that it has completed the download
5. Continue to the next product and repeat step 4 until all are saved
NOTE:  If your payment has not fully completed, your green arrows won't work.
So sorry for the delay in your download emails!  It is something that is happening on the host email server and completely out of my controls.

No comments: